Welcome to Scentora Perfumes 💎
By accessing or making a purchase on our store, you agree to the following terms and conditions. Please read them carefully before placing any order.
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🛍️ 1. Product Authenticity
We guarantee 100% authentic & duty-free perfumes.
Some products may be factory rejected or tester units, which explains the lower price — however, the fragrance quality remains genuine and long-lasting.
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💰 2. Pricing & Payment
All prices are displayed in MYR (Malaysian Ringgit) and include taxes where applicable.
We accept multiple payment options, including Cash on Delivery (COD) and online payment methods.
Prices and offers may change without prior notice.
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🚚 3. Shipping & Delivery
Orders are processed within 24 hours and delivered within 2–3 working days across Malaysia 🇲🇾
Delivery times may vary during public holidays or due to courier delays.
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🔁 4. Returns & Refunds
We offer a 15-day return policy for unused, unopened items in their original packaging.
Please check our Return & Refund Policy page for detailed instructions.
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🔒 5. Privacy & Security
Your privacy is our priority.
All personal data and payment information are handled securely.
For more details, refer to our Privacy Policy.
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🚫 6. Order Cancellations
Orders can only be cancelled before shipment.
Once shipped, cancellations are not accepted.
If you wish to return after receiving your order, please follow the return process.
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⚖️ 7. Limitation of Liability
Scentora Perfumes is not responsible for any allergic reactions or misuse of products.
All items should be used as directed and stored properly.
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📩 8. Contact Us
For any queries or complaints, please contact our support team:
📧 Email: scentoraperfumeshopify@gmail.com
⏰ Response Time: Within 10 minutes
📅 Available: Monday – Sunday
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✨ Scentora Perfumes — Where Luxury Meets Authenticity. ✨
