Welcome to Scentora Perfumes – Malaysia’s trusted destination for authentic luxury fragrances at unbeatable prices 💎
Below are answers to some of our most common questions 👇
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🧴 Are your perfumes 100% authentic?
✅ Yes! All our perfumes are 100% authentic, sourced directly from verified distributors and trusted international suppliers.
We do not sell imitations, duplicates, or counterfeits.
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💸 Why are your prices so much lower than retail stores?
Our prices are up to 60% lower because:
1. We are a Duty-Free based distributor, meaning no heavy retail taxes are added.
2. Some of our products are factory seconds / rejected packaging units — meaning the perfume inside is 100% genuine, but the box may have minor flaws or dents.
3. We buy in bulk directly from verified sources, reducing extra middleman costs.
So, you get the same luxury fragrance, just at a smarter price 💰✨
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🚚 How long does delivery take?
We deliver within 3 days across Malaysia 🇲🇾
Orders are processed within 24 hours, and tracking details are shared via email or WhatsApp once shipped.
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🔄 Can I return my order?
Yes! We offer Free Returns within 15 days of purchase.
Simply contact us if you received a damaged or incorrect item — we’ll make it right, no questions asked ❤️
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💵 Do you offer Cash on Delivery (COD)?
Yes, we do! 💵
You can pay cash upon delivery anywhere in Malaysia for your convenience.
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📦 Where do you ship from?
All orders are shipped from our Malaysia-based warehouse, ensuring fast and safe delivery.
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🕒 When are you available for support?
Our customer service team is active Monday to Sunday, and we usually respond within 10 minutes.
📧 Email: scentoraperfumeshopify@gmail.com
